Q: What are the rules of the rewards system?

 A:   -         - you get points for every new data point (cell tower or WiFi ap) that you map on your account.
- one same data point cannot earn you rewards twice (i.e. if you map on your way to work back and forth every day, you're going to earn points only once for the cell/aps that were mapped on the way).
- however if a data point has been mapped by someone else, it still qualifies for rewards but it will give you less points
- For a cell tower you will get 15 points if you are the first one to map it but 2 points if it has already been mapped by someone else. For a WiFi access point, the same logic applies: 3points if you are the first one to map it but 1 point if it has already been mapped by someone else.
 

 Q: Every day on my way to work, I am mapping data. However, when I synchronize it, the total in my rewards page doesn't change. Why?

 A: This is because you only get rewarded for any given Cell tower or Wi-Fi Access Point once. So if you take the same route over and over again, it won't help you much from a rewards standpoint: you will only get the points once for the data collected along the way.

But if you take another route from point A to point B, you will earn rewards for that. So you can try taking a different road each time as long as it doesn't make you show up too late at work ;-)

Q: I see that someone else already mapped my area? Can I earn rewards if I map the same area?

 A: Absolutely. But you might be getting a little less points than if you go in a place that has been unexplored by anyone but you will see get points. And even if you go in a place that has already been mapped by someone else, keep in mind that people install new Wifi access points every day (and operators also install new cell towers every day). So you might be collecting some brand new data points even if you go in a place that has already been mapped.

Q: I uploaded a Netstumbler or a WiFiFoFum log file. The rewards page doesn't reflect this upload. Is this normal? 

 A: Yes, only the data that has been mapped with Navizon (or with the Navizon API) qualifies for rewards. You can upload NetStumbler and WiFiFoFum for the good of the rest of the community but you won't earn rewards for those.

Q: Navizon shows that I mapped X Cell towers and APs. The rewards page only shows Y new cell towers and APs mapped. Why?

 A: Navizon indicates the number of data points collected for the current session. But that doesn't mean that these data points have not been mapped by you already. Again, you only get rewards once for any given Cell Tower or WiFi Access point. So the counter on Navizon gives you a good indication of the data that you mapped since you launched Navizon, but the rewards page will only count those that have been mapped for the first time by you (again, if they have been mapped by someone else, thats OK: they still count).

Q: I am under the impression that I mapped a ton of data. I only see a fraction of this data accounted for in my rewards page. Something doesn't add up...

A: We are totally transparent on the way rewards are calculated. And if you think something is not right, you can do the math yourself. Just go in your member section, hit "Coverage" then "My data". You will see all the unique data points that you have mapped. Then compare that to the total number of points in your rewards page and you will see that the numbers are consistent.

Q: Is there a maximum number of rewards that I can earn?

A: No. The more you drive, the more you earn.

Q: I created two accounts. Can I earn rewards twice for the same data points?

A: No you cannot earn points twice for the exact same data. However if you have two phones with two different operators or if one phone is mapping wifi and one is mapping cell towers, then yes, your points can qualify for rewards. But they will need to be mapped with the same account.

Q: What if I use two accounts anyway to earn more rewards?

A: Sure, you can try. But if you do that, we reserve the right to close your account. Pure and simple.